The Role

You’ll be the type of person who thrives working in an ever-changing, fast-paced environment where no two days are alike. You’ll need to be capable of spinning multiple plates at once whilst maintaining meticulous attention to detail. At Spin, you can expect to experience accelerated growth, limitless learning opportunities, and rapid career development.

Our Account Directors oversee a portfolio of our key paid social and PPC accounts and are responsible for building strong, long-term relationships with these clients and managing the commercials of these accounts. You would manage the client teams and be responsible for their success. Ensuring your direct reports deliver solutions that meet your client's needs whilst identifying opportunities to grow accounts and deliver high-level strategic support. You’ll also help the Senior Account Mangers & Account Managers develop their skills and support them as they grow within the business. 

Here’s what you’ll be doing…

• Client Management:
  • Own a portfolio of 3-5 accounts where the primary goal is to drive ROI & new customer growth. 
  • Develop plans which focus on growing the relationship, in terms of strategic value, revenue and product/service diversity. You’ll ultimately be responsible for the retention of your accounts and ensuring the client teams deliver your plans. 
  • Understand clients' business objectives and marketing needs to provide strategic recommendations and growth opportunities. 
  • Build and present proposals to clients for new opportunities.
  • Act as an ambassador of the agency to our key client stakeholders, building senior relationships, presenting high-quality work and ensuring we’re delivering the right strategic answers for them.
  • Ensure alignment between the client’s brand guidelines and expectations and our internal ideas & executions. 
• Project Management:
  • Create and oversee the rollout of systems that ensure accountability on actions and timings from your team to the client. 
  • Oversee intra-departmental communication and ensure feedback
• Commercial Management:
  • Track and manage utilisation on your accounts and ensure clients are receiving the quality of service they require
  • Track and manage profitability internally. Proactively re-align scopes when necessary.
  • Liaise with the Finance & Commercial teams to onboard and scope new projects.
• Team Leadership:
  • Collaborate with a team of Senior Account Managers & Account Managers on your accounts. Assess the quality of output, and provide guidance and leadership. 
  • Foster a collaborative, creative first and results-driven team environment and nurture growth of your direct reports through high frequency feedback, appraisals and 121s.
• Reporting and Analysis:
  • Lead on delivering quarterly business reviews for clients, working interdepartmentally to paint a true picture of the period and outline plans for the next quarter. Review and input strategically to monthly reports. 
  • Present findings and recommendations to clients in a clear and compelling manner.

Here’s what we need from you…

• Proven experience managing performance marketing campaigns (> £50k/pcm) with an impressive track record of delivering commercial results for clients (Meta &/or Google experience required, all other channels desirable but not essential). 
• Leadership and management experience, with excellent team and self-organisation skills
• Exceptional organisational skills and a pro at managing multiple projects simultaneously.
• Proven experience nurturing and growing client relationships.
• Excellent and clear communicator, both written and verbally.
• A keen interest in social media platforms, specifically how they can be used for advertising. 
• Passion for data and trend analysis, with a demonstrated ability to communicate and present findings to senior stakeholders.
• A good eye for spotting and understanding performance creative that delivers results on social media. 
• A self-starter with a “can-do” attitude, who thrives in a fast-paced environment.
• Strong initiative, with the ability to foresee problems and find solutions proactively. 

Some Specifics

• Start Date: ASAP
• Salary: Will be disclosed before 1st stage interview
• Hours: 38 hours, 5 days a week (Mon-Fri)
• Location: Borough, London (hybrid - 2 days in the office per week)
• Contract: Permanent, Full-Time

The Perks

• A chance to play a part and make a difference in a young, rapidly developing agency whilst building your career.
• Celebrate your wins with our quarterly bonus scheme - earn up to an impressive 20% additional salary. Cha-ching!
• Embrace the freedom of our flexi-working policy. No need to ask permission; grab your laptop, kick back in your favourite spot, and let the productivity flow from the comforts of home.
• Explore the world with our remote working policy, allowing you to work from anywhere (yes, even abroad!) for a whole month each year.
• Enjoy a well-deserved 25 days of holiday, with the option to snag more through our incentive scheme.
• Look after your mental health with access to Spill Chat, a support app that connects you with real-life therapists.
• Look forward to Fridays with 4 PM finishes. Start your weekend early and recharge those batteries.
• Put your health as a #1 priority with our excellent Bupa healthcare package. 
• Bond with the team with team outings, monthly social events, and an epic annual trip. We know how to have fun; trust us.

Our Values

• Always Be Curious: We thrive on curiosity. It's the driving force behind great marketing. We encourage you to explore the "what ifs" and freely experiment.

• Think Big, Create Magic: we stand out by thinking big and pushing creative boundaries. You'll have the opportunity to solve unique problems and create content that captivates.

• Move Quick, Stay Agile: Social media moves fast, and we move even faster. Be prepared to seize opportunities quickly. 

• Make It Count: You only get one chance to do what you do, and we make every moment matter. Your time at Spin, client campaigns, and creative work should leave a lasting impact.

• Expect Excellence: At Spin, you'll be part of a team constantly striving for the highest standards.

At Spin, we foster a vibrant work environment that thrives on diverse perspectives and creative ideas. As strong advocates for inclusion and representation, we actively encourage applications from individuals of all backgrounds, regardless of race, disability, religion, gender identity, sexual orientation, or age. Beyond compliance, we take pride in building a dynamic work environment that fosters creativity and champions inclusion, diversity, and representation.